Information

Terms and Conditions

This is a legal agreement between Aro Memorials and the client wanting to obtain our services.

The client must read, understand and sign this agreement in order to use the offered service.

Our Terms and Conditions also outline the entire process from deposit to install/collection/shipping for your convenience.

Please Contact Us if you have any questions.

Installation or Shipping

We only install within the Auckland Metro area. Installations outside of this area will need to be arranged by the families.

Pick up of headstone is available ex Factory in Mangere East.

An installation package would be provided.

Freight to any location within New Zealand is available at an additional cost.

Headstones can be shipped to any port within the Southern Pacific, our packages include shipping to any Main Port.

Custom Designs

Do you have a design in mind and haven't seen it in our standard range? Contact Us We will arrange a time for you to sit down with one of our designers. Together, we can find a solution to make your ideas come to life.

Once a design has been confirmed and 50% of the total paid, we require 5 Months to complete the remaining process.

Headstone Costs

The price of each headstone is dependent on the size, style and certain granite colours.

Our full packages include:

  • One Photo Ceramic - Size dependant on package
  • Your loved one's name in Gold leaf
  • The balance of the lettering in white
  • Within Auckland: Installation OR Shipping to a main port within the Southern Pacific GST

Our packages include standard dome vases (Gold, Black or Silver).

It is optional to upgrade these to Trumpet vases (Gold or Black) at an additional cost.

Cemetery Permit and Burial Rights

Auckland City Council run cemeteries require the Burial Rights holder's information and Certificate of Ownership number to be provided when applying for the permit.

See here for more information: Auckland Council Memorial Headstones and Plaques

Private cemeteries have different requirements, the person in charge of the cemetery will need to be contacted for further information.

The permit cost will vary depending on the cemetery. We will advise you of these costs.

Photo Ceramics

We offer a variety of shapes and sizes.

Offering Basic Edits such as:

  • Colourizing a black and white image
  • Change of background, a selection is available for you to choose from
  • Removal of people, hands, shoulders or objects (not including hats or sunglasses)
  • Correcting a blemish, crease or slight rip
  • Change of clothing, a selection is available for you to choose from
  • Joining two or more people from separate images into one

These come with a lifetime guarantee against fading.

Click on the link Imaging

Granite

At Aro, we use a very hard, granular stone called Granite. We supply this in a variety of colours, namely:

  • Black
  • Kerala Green
  • Paradiso
  • Aurora
  • Bahama Blue
  • Emerald Pearl
  • Blue Pearl.

Click on the link below Granite Colours